Contact information

Last updated: December 16, 2025

We’re here to help. Whether you have a question, need to start a project, or prefer to talk it through, you can reach The Tag Drop, LLC using the contact details below. We aim to provide clear communication and timely responses for customers and trade partners.

Email

For quotes, order assistance, files, or general inquiries:

Email: support@thetagdrop.com

We respond to most messages within one business day. Messages received outside normal business hours, on weekends, or holidays will be answered the next business day.

Phone / Text

You may call or text your Sign Guy directly for customer service, order questions, or project updates.

Phone/Text: (248) 659-2642

Text messaging is intended for customer service and order-related communication only. By contacting us via text, you consent to receive transactional and service-related messages from The Tag Drop, LLC. Message frequency varies. Standard carrier messaging rates may apply. You may opt out at any time by replying STOP.

Mailing Address

The Tag Drop, LLC
2222 W Grand River Ave, Suite A
Okemos, MI 48864
United States

This is our registered business and mailing address. In-person visits are by appointment only, as all production is fulfilled through trade-only partner facilities.

Business Hours

Monday – Friday: 8:00 AM – 4:00 PM (EST)
Saturday – Sunday: Closed

Note: Production and shipping partners operate on their own schedules. Order updates and delivery timing are subject to vendor production hours and carrier availability.

Privacy & Communications

All customer communications are handled in accordance with our Privacy Policy. We do not sell or share contact information and use it only for order-related, transactional, or service communications.

Urgent or After-Hours Requests

We do not maintain a 24-hour support line. Urgent matters may be sent by email or text with the subject line “URGENT”. While we make reasonable efforts to respond outside business hours, immediate response is not guaranteed.